Hi Jeff, Please reach out to us directly, I'm thinking a phone call would be best to walk you through the devices.

Hello, The Red LED is the charging indicator. When the radio module is active the Green LED will blink like a heartbeat. Please feel free to email or call us directly to help troubleshoot. 

Hi @Evan_SpecFive How can be meshtastic be upgraded to a different version other than 2.6.11. And the other question is how it could be changed to work on meshcore. Can it have preload setting tha...

Thankyou.   it has arrived and aside form the end of the bracket being bent, I can't get it to charge. I have used the cable provided the light stays red but I've left it for hours and it wo...

@Daniel_spec5 I have printed and read the user guide multiple times. It is apperent that the functions do not work on any of my specFive devices. I have 4 devices and have printed the user guides f...

@Daniel_spec5 Yes. It did somewhat. Thank you. I guess I can not set my location on the map? Thanks for responding. 

Also our User Guides can be found here on our website: https://specfive.com/pages/instructions

Hi Jeff, On First boot the map sd card centers to the UK(prime meridian). Use the on screen cursor to move the map to the east so show the US map tiles.  Hope this helps

Well. An update. Recieved the SD card today from SpecFive. It appears there is nothing on it. I hope that is not true or this was a $30+ sd card. I am really disappointed in the EXTREAM, lack of su...

Hi @Michael! The Co-pilot works exactly like our SpecFive Trekker Bravo device. You may take guidelines for operating the device switches from this user-manual here:https://cdn.shopify.com/s/files/...

Hi @Beaker . Kindly direct your questions to SpecFive's email at general@specfive.com, and the technical team will assist you in troubleshooting the issue and get your device working.

Except it booted into the Raspberry Pi OS and there were/are no instructions -- so I bought a device that has no manual and I haven't been able to get working in weeks. 

Hi @Techgi495. Kindly direct your questions to SpecFive's email at general@specfive.com, and the technical team will assist you in troubleshooting the issue.

Hi  Seems like no one has replied to this. Not even Spec5 mods.  I have the same issue where i am rebooting & reprograming my Relay. 

Lookng for very beginner info for Copilot. Specifically how to power it down.I have done some digging, and I see the device is a Heltec. I had to google which buttons are for reset and the program ...

Can't find a manual for Copilot. There is no link.

@TheSnorlx kindly direct your questions to SpecFive's email at general@specfive.com, and the technical team will assist you in troubleshooting the issue.

@Jeff , kindly direct your questions to SpecFive's email at general@specfive.com, and the technical team will assist you in troubleshooting the issues.

Hello! Did you purchase an SD card with the Strike? If not, the team will need to send you the configuration file to ensure the sound functions properly.

Will the newest firmware be on the sd card I ordered for the map tiles? My ranger does not have map tiles installed. At least thats what it tells me.